Payment Policy for ArtVetamax

Effective Date: January 17, 2025

At ArtVetamax, we aim to provide a secure and convenient payment process for our customers. This Payment Policy outlines the terms and conditions for all transactions made through our website.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
  • Digital Payment Platforms: PayPal, Apple Pay, and other secure online payment systems.
  • Gift Cards: ArtVetamax-issued gift cards, if applicable.

2. Payment Security

Your financial security is our priority:

  • All payments are processed through secure, PCI-compliant payment gateways.
  • We do not store your credit card information on our servers.
  • Sensitive data is encrypted during transmission using SSL (Secure Socket Layer) technology.

3. Payment Process

  • Order Confirmation: Once your payment is successfully processed, you will receive an email confirmation with your order details and reference number.
  • Payment Confirmation: Payments must be completed at the time of purchase. Your order will only be processed once payment has been confirmed.
  • Taxes and Fees: Applicable sales tax will be calculated during checkout based on your shipping address. You are responsible for any additional fees charged by your payment provider.

4. Failed Transactions

If your payment fails:

  • Double-check the payment details and ensure sufficient funds are available.
  • Contact your payment provider for assistance.
  • If the issue persists, please contact us at info@artvetamax.com or call 417-498-7772 for help.

5. Refunds

  • Refund Process: Refunds for eligible returns will be issued to the original payment method.
  • Processing Time: Refunds are typically processed within 7–10 business days after the returned item is inspected and approved.

For more details, please refer to our Refund and Returns Policy.

6. Fraud Prevention

To protect against fraudulent transactions:

  • Orders may be subject to verification or additional review.
  • We reserve the right to cancel any order suspected of fraud and notify the appropriate authorities if necessary.

7. Cancellations

  • Before Shipment: Orders can be canceled before shipment. To cancel an order, please contact us as soon as possible at info@artvetamax.com or call 417-498-7772.
  • After Shipment: Once an order has been shipped, it cannot be canceled, but you may return the item in accordance with our Refund and Returns Policy.

8. Updates to This Policy

We reserve the right to update this Payment Policy at any time. Any changes will be reflected on this page and will be effective immediately upon posting.

Contact Us

If you have any questions or concerns about our Payment Policy, please contact us:

  • Email: info@artvetamax.com
  • Phone: 417-498-7772
  • Address: 1617 Twin House Lane, Verona, Missouri, United States

Thank you for choosing ArtVetamax. We are committed to providing a secure and convenient payment experience for all our customers.