Sales Policy for ArtVetamax

Effective Date: January 17, 2025

Welcome to ArtVetamax. This Sales Policy outlines the terms and conditions that govern purchases made through our website. By placing an order, you agree to these terms and conditions.

1. Pricing and Availability

  • Pricing: All prices are listed in USD and are subject to change without notice. While we strive for accuracy in pricing, errors may occur. We reserve the right to correct any pricing discrepancies and cancel orders affected by such errors.
  • Product Availability: Products are subject to availability. If an item is out of stock, we will notify you promptly and offer alternatives or issue a refund.

2. Order Placement

  • Order Confirmation: After placing an order, you will receive an email confirmation containing your order details and reference number. If you do not receive this confirmation, please contact us at info@artvetamax.com.
  • Order Processing: Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

3. Payment Terms

  • Accepted Payment Methods: We accept major credit/debit cards, PayPal, and other secure payment platforms.
  • Payment Security: All payments are processed securely using industry-standard encryption protocols to ensure the protection of your personal and financial data.
  • Taxes and Fees: Applicable sales tax will be calculated based on your shipping address and displayed at checkout. You are responsible for any additional fees imposed by your financial institution.

4. Shipping and Delivery

  • Shipping Methods: We offer standard, expedited, and priority shipping options. The shipping options available for your order will be displayed at checkout.
  • Delivery Times: Estimated delivery times are provided during checkout. Delivery may vary due to factors like weather, carrier delays, or public holidays. For more details, refer to our Shipping Policy.

5. Returns and Refunds

  • Eligibility: Returns are accepted for unused items in their original packaging within 30 days of delivery. For more information, refer to our Refund and Returns Policy.
  • Refund Process: Refunds will be issued to the original payment method within 7–10 business days after the return is processed.

6. Promotions and Discounts

  • Promotions: Discounts and promotional offers are subject to specific terms, including expiration dates and minimum purchase requirements.
  • Combining Offers: Promotional codes cannot be combined unless explicitly stated in the terms of the promotion.

7. Cancellations

  • Before Shipment: Orders can be canceled before they are shipped. To cancel an order, please contact us as soon as possible at info@artvetamax.com or call 417-498-7772.
  • After Shipment: Once an order has been shipped, cancellations are no longer possible. However, you may initiate a return after delivery following our Refund and Returns Policy.

8. Limitation of Liability

  • Product Use: ArtVetamax is not responsible for any damages resulting from improper use of our products.
  • Force Majeure: We are not liable for delays or failures caused by events beyond our control, such as natural disasters, shipping carrier disruptions, or unforeseen technical issues.

9. Changes to This Policy

We reserve the right to update this Sales Policy at any time. Any changes will be reflected on this page and will be effective immediately upon posting.

10. Contact Us

For any questions or concerns regarding this Sales Policy, please contact us:

  • Email: info@artvetamax.com
  • Phone: 417-498-7772
  • Address: 1617 Twin House Lane, Verona, Missouri, United States

Thank you for choosing ArtVetamax. We are committed to providing high-quality products and exceptional customer service.